Privacy Policy

Welcome to GoldSpot ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience using our mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use GoldSpot.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number (optional), and profile photo when you create an account
• Profile Information: Bio, location, specialty, and other details you add to your profile
• Content: Posts, photos, videos, stories, comments, and messages you share
• Trade Listings: Product details, prices, images, and contact information for items you list
• Communications: Messages and interactions with other users

1.2 Information Collected Automatically

• Device Information: Device type, operating system, and unique device identifiers
• Usage Data: Features used, time spent in app, and interaction patterns
• Log Data: IP address, access times, and crash reports

2. How We Use Your Information

• Provide, maintain, and improve our services
• Create and manage your account
• Enable social features (following, messaging, posts)
• Facilitate buying and selling through Trade Hub
• Display relevant gold market prices
• Send important notifications about your account or transactions
• Ensure security and prevent fraud
• Analyze usage to improve user experience

3. Information Sharing

• Public Profile: Your username, profile photo, bio, and public posts are visible to other users
• Trade Listings: Listing details including contact information are visible to interested buyers
• Messages: Shared only with intended recipients
• Service Providers: With trusted partners who help operate our services (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights

4. Data Security

• Encryption of data in transit (HTTPS/TLS)
• Secure cloud storage with Cloudflare
• Regular security audits and updates
• Access controls and authentication
• Password hashing using secure algorithms

5. Your Rights and Choices

• Access: View and download your data through the app
• Correction: Update your profile information at any time
• Deletion: Delete your account and all associated data
• Portability: Request a copy of your data
• Opt-out: Disable notifications or specific features

5.1 Account Deletion

You can permanently delete your account at any time through the app settings or by visiting our Account Deletion page. This will remove all your profile information, posts, stories, trade listings, messages, and associated data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we remove your data within 30 days, except where retention is required by law.

7. Children's Privacy

GoldSpot is not intended for users under 13 years of age. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.